PRIVACY POLICY

LAST UPDATED: JANUARY 15, 2026

Zemax (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zemax.shop or purchase notebooks from us.

PERSONAL INFORMATION WE COLLECT

We collect personal information from you in several ways:

• Information you provide directly: When you place an order, create an account, or contact us, we collect your name, billing address, shipping address, payment details, email address, and phone number.
• Device information: When you browse our site, we automatically collect information such as your IP address, browser type, time zone, and cookies installed on your device.
• Order information: Details about the notebooks you purchase, order history, and preferences.
• Usage information: Pages you visit, time spent on the site, and how you interact with our services.

HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

• Process and fulfill notebook orders, including payment and shipping.
• Communicate with you regarding your orders, inquiries, or promotions.
• Detect and prevent fraud or unauthorized transactions.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our policies.

SHARING YOUR PERSONAL INFORMATION

We may share your information with trusted third parties:

• Payment processors to securely handle transactions.
• Shipping carriers to deliver your notebooks.
• Service providers who help us operate our website and business. We may also disclose information if required by law, regulation, or legal process.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you signed in, and analyze site traffic. You can disable cookies in your browser settings, but some features of our site may not function properly without them.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your information at any time.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

SECURITY OF YOUR INFORMATION

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.

INTERNATIONAL DATA TRANSFERS

If you access our site from outside the United States, please note that your information may be transferred to and stored in servers located in the U.S. By using our services, you consent to this transfer.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

CONTACT INFORMATION

If you have questions about this Privacy Policy or our data practices, please contact us:

STORE NAME: ZEMAX
SUPPORT EMAIL: support@zemax.shop
PHONE NUMBER: +1 (949) 228 5084
BUSINESS HOURS: MONDAY TO FRIDAY | 9:00 AM TO 5:00 PM
BUSINESS CLOSE DAYS: SUNDAY
ADDRESS: 19751 DORADO DR, TRABUCO CANYON, CA 92679, USA