LAST UPDATED: JANUARY 15, 2026

Zemax is committed to providing a secure and convenient shopping experience. This Payment Policy outlines the accepted payment methods and our commitment to payment security for notebook purchases.

ACCEPTED PAYMENT METHODS

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay (where available)

All prices are listed in United States Dollars (USD).

PAYMENT SECURITY

Your security is our priority. All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card details on our servers. Our payment processors comply with industry standards to ensure your personal and financial information is protected.

ORDER CONFIRMATION

Once your payment is successfully processed, you will receive an order confirmation email detailing your notebook purchase. This email serves as your receipt. If you do not receive a confirmation email within 24 hours of placing your order, please contact our customer support team.

SALES TAX

Sales tax will be applied to your order as required by state and local laws based on the shipping address provided. The exact tax amount will be calculated and displayed at checkout before you finalize your purchase.

FAILED OR DECLINED PAYMENTS

If your payment is declined or fails, your order will not be processed. You may need to contact your bank or payment provider to resolve the issue before attempting the transaction again.

CONTACT INFORMATION

If you have any questions about our Payment Policy or a specific transaction, please contact us:

STORE NAME: ZEMAX
SUPPORT EMAIL: support@zemax.shop
PHONE NUMBER: +1 (949) 228 5084
BUSINESS HOURS: MONDAY TO FRIDAY | 9:00 AM TO 5:00 PM
BUSINESS CLOSE DAYS: SUNDAY
ADDRESS: 19751 DORADO DR, TRABUCO CANYON, CA 92679, USA

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