Welcome to Zemax. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Business Information

Website Name: Zemax
Email: support@zemax.shop
Phone: +1 703-501-1223
Business Address: 25506 Byrnes Crossing Dr, South Riding, VA 20152, USA

2. Products

Zemax sells notebooks only.
All product descriptions and prices are listed in U.S. Dollars (USD).

We make reasonable efforts to ensure product details are accurate. However, minor variations may occur.

3. Orders

  • All orders are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order for valid reasons, including suspected fraud or incorrect pricing.
  • Customers must provide accurate billing and shipping information.

Order Processing Time: 1–3 business days

4. Shipping

Estimated Shipping Time: 5–8 working days after order processing.

Delivery times may vary depending on carrier services, location, or unforeseen delays.

For full details, please refer to our Shipping Policy.

5. Payments

We accept:

  • Debit Cards
  • Credit Cards
  • PayPal

Payments are securely processed through WooCommerce-supported payment gateways. We do not store full credit or debit card details.

6. Returns and Refunds

  • Return Window: 30 days from delivery
  • Refund Processing Time: Up to 10 business days after approval

Returned notebooks must be unused and in original condition.

For complete information, please review our Refund and Returns Policy.

7. Intellectual Property

All website content, including text, logos, graphics, and design, is the property of Zemax and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Zemax is not liable for:

  • Indirect or incidental damages
  • Delays caused by shipping carriers
  • Issues resulting from incorrect customer-provided information

Our liability is limited to the amount paid for the purchased notebook.

9. Privacy

Your use of our website is also governed by our Privacy Policy. We collect and use personal information in accordance with applicable United States laws.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Virginia, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Zemax
Email: support@zemax.shop
Phone: +1 703-501-1223