LAST UPDATED: JANUARY 15, 2026

Please read these Terms and Conditions (“Terms”) carefully before using the https://zemax.shop website (the “Site”) operated by Zemax (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or notebooks without express written permission by us.

PRODUCTS

All notebooks listed on our Site are subject to availability. We make every effort to display accurate product descriptions, specifications, and images. However, we do not guarantee that all details will be error-free.

PRICING AND PAYMENT

Prices for notebooks are listed in United States Dollars (USD). We reserve the right to change prices at any time without prior notice. Payment must be made in full before an order is processed and shipped.

SHIPPING AND DELIVERY

Orders are processed within 1–3 business days and delivered within 6–12 business days. Shipping is available only within the 48 contiguous United States. Please review our Shipping & Delivery Policy for full details.

RETURNS AND REFUNDS

Customers may return notebooks within 30 days of delivery, subject to the conditions outlined in our Refund and Returns Policy. Refunds are issued only to the original payment method used at checkout.

ORDER CANCELLATION

Orders may be cancelled within 24 hours of placement if they have not yet been processed or shipped. Please review our Order Cancellation Policy for more details.

LIMITATION OF LIABILITY

Zemax shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or notebooks. Our liability is limited to the maximum extent permitted by law.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

CHANGES TO TERMS

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date.

CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

STORE NAME: ZEMAX
SUPPORT EMAIL: support@zemax.shop
PHONE NUMBER: +1 (949) 228 5084
BUSINESS HOURS: MONDAY TO FRIDAY | 9:00 AM TO 5:00 PM
BUSINESS CLOSE DAYS: SUNDAY
ADDRESS: 19751 DORADO DR, TRABUCO CANYON, CA 92679, USA